Welcome to Ortho Care Mattress Krishna Furnishing Products India (“we,” “our,” “us”). By accessing or using our website, products, and services, including Ortho Care Mattress, our registered trademark, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

• By using our website or purchasing our products, you agree to these terms and conditions.
• We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after any changes indicates your acceptance of the new terms.

2. Product Information

• We strive to ensure that all product descriptions and specifications are accurate. However, we cannot guarantee that the product images accurately depict the exact color or texture, as this may vary due to screen displays.
• Ortho Care Mattress products are subject to availability, and we reserve the right to discontinue or limit the quantity of any product without prior notice.

3. Pricing and Payment

• All prices listed on our website or promotional materials include applicable taxes and fees unless otherwise stated.
• We reserve the right to adjust prices, offers, and product details at any time without prior notice.
• Payment must be made in full at the time of purchase using one of the accepted payment methods.

4. Delivery

• We offer free delivery across India with every purchase of our Ortho Care Mattresses.
• Delivery times may vary based on location. While we strive to ensure prompt delivery, we cannot be held liable for delays caused by third-party carriers or unforeseen circumstances.
• We will not be responsible for any damage caused to the product after it has been delivered.

5. Promotions and Gifts

• Offers such as free gifts (bedsheet, comforter, pillows, etc.) and scratch cards are subject to availability and specific conditions. We reserve the right to alter or discontinue such offers without notice.

6. Warranty

• Ortho Care Mattresses come with a 15-year warranty. This warranty covers manufacturing defects but does not include wear and tear, misuse, or damage caused by improper handling.
• The warranty is valid only with the original GST bill and does not cover any products purchased from unauthorized sellers.

7. Intellectual Property

• All content, including trademarks, logos, images, and product descriptions, are the property of Krishna Furnishing Products India. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

8. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.

9. Contact Us For Any Issue

• For any questions or concerns about our refund policy, please contact us at:
  • 📞 9891000883, 9625179100, 9999606700
  • 🌐 https://orthocaremattress.in/
  • 📍 V-430, Ground Floor, near Dispensary Wali Gali, Arvind Nagar, Ghonda, Delhi 110053